Employee Resources

iCM (iCareManager)

Click the secure link to login to iCM:

https://app.icaremanager.com/c/MzQwLFRoZSBDZW50ZXIgZm9yIExpZmUgRW5yaWNobWVudCw1LzE4LzIwMjEgMTI6MDU6MzcgUE0v-SJstpCxjgpQ%3d

EVV & ISAS

EVV Numbers to Know for Personal Supports

  • Call 1-833-917-2100 at the beginning and end of each Personal Support shift
  • Use an assigned phone line or refer to the participant’s OTP device
  • Provider MA#: 692-071-300
  • Know your own Social Security Number
  • Contact your supervisor as soon as possible if you make a mistake or have a problem

EVV-ISAS-Training-Updated – 2-1-23

EVV Frequently Asked Questions (FAQ)

Example ISAS Call with OTP

Example ISAS Call without OTP

DDA’s EVV Website

Staff Training

Training & eTracking Solutions

Additional Training Topics & Resource Videos

  • Disability Sensitivity Training Video:

Resource for Certified Medication Technicians

Maryland Board of Nursing

Home & Community Based Services (HCBS) Settings Transition

The federal Center for Medicare and Medicaid have issued regulations that define the settings in which states are allowed to pay for Medicaid Home and Community-Based Services (HCBS); the Center for Life Enrichment is an HCBS provider.  The purpose of these regulations is to ensure that individuals receive services in settings that are integrated and support full access to the greater community.  This includes:

  • Opportunities to seek employment and work in competitive and integrated settings
  • Engage in community life
  • Control personal resources
  • Receive services in the community to the same degree as individuals who do not receive services from a Medicaid waiver

The new federal regulations also state:

  • The setting must be integrated and support full access to the greater community
  • The setting must be selected by the individual from among setting options; each individual has a right to privacy, to be treated with dignity and respect, and is free from bullying and restraints
  • Each individual is supported in making life choices
  • Each individual is given choice regarding services and who provides them

For more information on the HCBS Final Rule, please download the webinar presentation: Final Rule – Medicaid HCBS

Resources for DSPs & Individuals

Boundaries for Participants

Building Positive Relationships at Work Presentation

Free Online Training Resource for Participants & Staff

Staying Safe at Work- A curriculum for teaching workers with intellectual and developmental disabilities about health and safety on the job