The Center for Life Enrichment is committed to ensuring that no person is excluded from participation in or denied the benefits of its transportation services based on race, color, or national origin, as protected by Title VI of the Civil Rights Act of 1964 and Federal Transit Administration (FTA) Circular 4702.1B.
If you feel you are being excluded from or denied the benefits of the transportation services provided by The Center for Life Enrichment, or otherwise being discriminated against because of your race, color, national origin, gender, age, or disability, you have the right to file a complaint.
How to File a Complaint
Complaints must be submitted in writing within 180 days of the alleged act of discrimination. Submit your complaint to:
Felecia Sorrells, Human Resource Director The Center for Life Enrichment P.O. Box 610 | 25089 Three Notch Road Hollywood, MD 20636 📞 301-373-8100, ext. 13 ✉️ sorrellsfs@tcle.org
You may also file a complaint directly with the Federal Transit Administration:
FTA Office of Civil Rights Attention: Title VI Program Coordinator East Building, 5th Floor – TCR 1200 New Jersey Avenue SE Washington, DC 20590
Title VI Implementation Plan
For full details on our non-discrimination policies, complaint procedures, and program information, download our Title VI Implementation Plan below.